Warranty

You face the elements every day, and so should your products.

Find warranty and product support information for Atúlo Products and Ola products below. Review limited warranty coverage, manufacturing defect protection, exclusions, proof-of-purchase requirements and return information, plus what to do if you experience an issue with your product.

  • Limited Warranty: Atúlo Products™ warrants all products to be free of manufacturing defects and meet the customer’s expectation. This is because we believe our products are the best on the market. Don't agree? No worries! If you try our product and aren't as big of a fan as we are, you can send it back for a full refund within 30 days of purchase.

    This warranty excludes:

    1. Damage caused by accident, abuse, mishandling, or transport

    2. Units subjected to unauthorized repair

    3. Units not used in accordance with AP care instructions

    4. Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises

    5. Products taken apart or repaired by anyone other than an authorized service representative

    6. Failure to provide the dated proof of purchase, and LOT number of your device

    7. Products purchased from an unauthorized retailer

    If anything happens, please contact us here. Please do not try and repair the unit yourself, as this will void your warranty.

  • Limited Warranty: Atúlo Products™ warrants all products to be free of manufacturing defects and meet the customer’s expectation. This is because we believe our products are the best on the market. Don't agree? No worries! If you try our product and aren't as big of a fan as we are, you can send it back for a full refund within 30 days of purchase.

    This warranty excludes:

    1. Damage caused by accident, abuse, mishandling, or transport

    2. Units subjected to unauthorized repair

    3. Units not used in accordance with AP care instructions

    4. Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises

    5. Products taken apart or repaired by anyone other than an authorized service representative

    6. Failure to provide the dated proof of purchase, and LOT number of your device

    7. Products purchased from an unauthorized retailer

    If anything happens, please contact us here. Please do not try and repair the unit yourself, as this will void your warranty.